Delivery Information

  • Orders are shipped on the same working day or the next working day once payment is cleared.
  • Payments may not be cleared until the next working day.
  • Credit card payments take one working day to be cleared.
  • Payments made on a Friday after business hours, Saturday and Sunday may not be cleared until Tuesday.
  • Expect overnight/one working day delivery to North Island, two working days to South Island. Rural area expect 3–5 working days.
  • Secure Courier – all goods are insured over damages and lost. Signature require upon delivery.
  • Courier Pick up/Delivery on Monday – Friday. Saturday delivery can be made by pre-arrangement. “Saturday Delivery Fee” applys.
  • Track and Trace details are emailed once goods are shipped.
  • * Please note that delivery date/time are not promised. Please track your order and contact the courier company if needed. Any delay of delivery is out of our control.